Technical IT Operations Manager (hands-on) for Infrastructure Team
Spearhead the maintenance of technical solutions in accordance with established architecture designs to uphold system integrity and efficiency.
Ownership and maintenance: roadmap, backlog and ongoing task list (in Jira); incl. planning, prioritization, task dispatching, task assignment and execution control.
Ensure the continuous health and availability of all deployed systems, overseeing their day-to-day management to meet predefined Key Performance Indicators (KPIs) and Service Level Agreement (SLA) targets.
At least 1 year of experience in a managerial role and 5 years of experience in IT infrastructure
Experience with Public Clouds (Azure, AWS, GCP, etc.)
Experience with IaaC (infrastructure as code) or at least good alignment
Good experience with Windows and Linux server OS (incl. PowerShell and Bash)
Good understanding of general infrastructure (Network planning; SSL/TLS; VM/HyperV; DNS
Experience working with different Web and Application Server platforms (IIS, Jboss, IBM, etc.)
At least some working experience with the following: email servers, Active Directory, Identity Access Management, etc.
Some experience with DevOps Automation Tools (Chef, Puppet, Salt, Ansible, Cloudfare, Terraform)
Understanding of Security configuration principles
Experience managing RDBMs and NoSQL Servers (preferable: MySQL, MS SQL)
Experience with Monitoring and LogAggregator Tools (Azure Monitor, Grafana and Prometheus)
Understanding of software development life cycle and software architecture
Strong problem-solving skills and detail-oriented, energetic personality with initiative and good communication skills
Good level of English – intermediate or higher
Alignment with modern technologies and frameworks
Demonstrate understanding of non-functional requirements
Desire to learn and actively use technologies and tools available in public clouds
Nice to have:
Familiar with various IT Tools: Code Versioning, Log Aggregators, Monitoring Tools, Automation Tools, Testing Tools, etc.
PowerShell and bash (highly desirable)
Database administration (MSSQL, MySQL, Azure SQL)
Understanding and experience with Azure Monitor, Grafana and Prometheus